JSC Rustavi Azot (Indorama) is committed to fostering an open, transparent, and inclusive work environment where all employees, stakeholders, and community members can voice their concerns without fear of retaliation. Our grievance redressal mechanism ensures that issues are addressed fairly, promptly, and systematically, reinforcing trust and accountability across our operations.
Complaints can be submitted via email, suggestion boxes, or online forms.
All concerns are treated confidentially to protect the person reporting.
Each grievance is acknowledged, investigated, and resolved within a set timeline, with updates provided to the concerned party.
Independent teams review grievances to ensure fair treatment.
Unresolved issues can be escalated to higher management for further review.
Feedback from grievances helps improve workplace practices and prevent future issues.
This mechanism reflects JSC Rustavi Azot's commitment to ethical business practices, employee well-being, and responsible engagement with our stakeholders.
